Thank you for using our website and services. Before making any purchase, payment, subscription, booking, upgrade, or other paid transaction through our website, please carefully review this Refund & Cancellation Policy.
All sales made through this website are final. We do not offer refunds, exchanges, credits, or reimbursements once a payment has been completed, except where a refund is expressly required by applicable law.
By completing a purchase, you acknowledge that you have read, understood, and accepted this policy.
Once a payment has been successfully processed, the transaction is considered final.
We do not provide refunds for, including but not limited to:
Purchasing access to our website or its features does not guarantee any particular result, interaction, connection, meeting, relationship, or experience with another member.
Please make sure that you genuinely wish to purchase the service before completing your payment.
A change of mind after purchase does not entitle you to a refund.
This includes situations where you purchase a membership or paid feature and subsequently decide that you no longer wish to use the website, no longer wish to participate in the community, or no longer require the purchased service.
Failure to use a membership, subscription, feature, credit, or service does not make the purchase refundable.
You are responsible for making use of the services purchased during the applicable access or subscription period.
We cannot extend, refund, or compensate unused time merely because you did not log in, did not use your account regularly, did not contact other members, or otherwise chose not to use the available service.
Our website provides a platform through which consenting adults may discover, communicate with, and potentially meet other members.
However, we do not guarantee matches, replies, conversations, dates, meetings, sexual encounters, relationships, or any other particular outcome.
Other members remain entirely free to decide whether they wish to communicate, interact, meet, or continue contact with another person.
A lack of replies, unsuccessful conversations, cancelled meetings, incompatibility with another member, or disappointment with the results obtained through the website does not constitute grounds for a refund.
Where a purchase involves a recurring subscription, you are responsible for reviewing the subscription conditions presented at the time of purchase.
If automatic renewal applies, you must cancel your subscription before the applicable renewal deadline if you do not wish to be charged for another subscription period.
Cancelling a subscription prevents future renewals where applicable. Cancellation does not retroactively refund a payment that has already been processed.
Unless otherwise required by applicable law, we do not provide full or partial refunds for an ongoing subscription period after a renewal payment has been completed.
Deleting your profile or ceasing to use the website does not necessarily cancel a recurring subscription. Where applicable, subscriptions must be cancelled using the designated cancellation procedure or through the payment provider or app store through which the subscription was purchased.
We reserve the right to restrict, suspend, or terminate accounts in accordance with our Terms of Service, community standards, safety rules, or other applicable policies.
If an account is suspended or terminated because of a breach of our rules, abusive or fraudulent behaviour, impersonation, harassment, misuse of the platform, unlawful activity, or another violation of our Terms of Service, any remaining membership period or paid service may be forfeited.
No refund will be issued in such circumstances unless required by applicable law.
Payment for a membership or service does not exempt any member from complying with the rules of the website.
Temporary technical difficulties, maintenance periods, interruptions, compatibility issues, or other short-term disruptions do not automatically entitle a user to a refund.
If you experience a technical problem, please contact us so that we can investigate the issue and, where reasonably possible, restore access to the service.
Where applicable consumer law provides specific remedies for a digital service that is not supplied as agreed, those statutory rights remain unaffected.
Purchases made during promotions, discounts, introductory offers, special campaigns, or other reduced-price periods remain subject to this Refund & Cancellation Policy.
The fact that a different price, promotion, or offer becomes available after your purchase does not entitle you to a refund, partial refund, credit, or reimbursement of the difference.
If you believe that a payment has been made fraudulently or without your authorization, please contact us promptly so that the matter can be investigated.
A disagreement with this Refund & Cancellation Policy, forgetting to cancel a subscription, changing your mind, or deciding not to use a purchased service does not by itself mean that a payment was unauthorized.
We reserve the right to provide relevant transaction, account, acceptance, usage, and communication records to payment processors, banks, card issuers, or other financial institutions when responding to a payment dispute or chargeback, in accordance with applicable law and our privacy obligations.
Before confirming a payment, you are responsible for reviewing:
Please do not complete the transaction if you do not agree with these conditions.
Nothing in this policy is intended to remove, restrict, or waive consumer rights that cannot legally be excluded.
Where applicable law gives you a mandatory right to cancel a transaction, withdraw from a contract, obtain a refund, or receive another statutory remedy, those rights will continue to apply notwithstanding the general “all sales are final” policy stated above.
For digital content or digital services, applicable laws may also permit consumers to expressly request immediate performance and, in certain circumstances, acknowledge the loss of a statutory withdrawal right once performance or access begins.
Any such provisions will apply only to the extent permitted by the laws applicable to the transaction.
By clicking a purchase, payment, subscription, upgrade, or similar confirmation button and completing the transaction, you confirm that:
If you believe that you have been charged incorrectly, that an unauthorized transaction has occurred, or that a mandatory legal exception applies to your purchase, please contact our support team with the relevant account and transaction information.
We will review legitimate billing issues and statutory refund requests in accordance with applicable law.
In Summary
ALL SALES ARE FINAL.
Once a payment has been completed, we do not provide refunds, exchanges, credits, partial refunds, or reimbursements simply because you change your mind, do not use the service, are dissatisfied with the results, or forget to cancel before a renewal.
Please therefore review your purchase carefully before paying.
This policy does not affect any mandatory consumer rights that cannot legally be excluded or waived.
